Privacy Policy
At HOPE - A Centre for Mental Well-Being and Child Development ("HOPE," "we," "our," or "us"), we are committed to protecting your privacy and handling your personal information responsibly. This Privacy Policy explains how we collect, use, disclose, and protect your personal information when you visit our website or contact us. By using this website, you agree to the terms of this Privacy Policy.
Information We Collect
Personal Information:
- Name
- Email address
- Phone number
- Child's age (if voluntarily provided)
- Information shared through enquiry or appointment forms
Technical Information:
- IP address
- Browser type
- Device information
- Website usage statistics
- Cookies and analytics data
How We Use Your Information
- Respond to enquiries
- Schedule appointments
- Provide requested services
- Improve our website and user experience
- Communicate important updates
- Maintain administrative records
- Comply with applicable legal obligations
Confidentiality of Clinical Information
Information shared during psychological consultations, assessments, therapy sessions, or developmental services is maintained in accordance with applicable professional ethical standards and legal requirements. Confidential information will not be disclosed except with your written consent, where required by law, where there is a serious risk of harm, or where otherwise permitted or required by applicable legal or professional obligations.
Children's Privacy
Parents or legal guardians should provide personal information relating to children. We do not knowingly collect personal information directly from children through this website without parental or guardian involvement.
Cookies
Our website may use cookies and similar technologies to improve website performance and user experience. You may disable cookies through your browser settings, although some website functions may be affected.
Data Security
We implement reasonable administrative, technical, and organisational measures to protect personal information. However, no method of internet transmission or electronic storage is completely secure, and absolute security cannot be guaranteed.
Third-Party Services
Our website may contain links to third-party websites or integrate third-party services such as Google Maps, WhatsApp, social media platforms, or analytics tools. These services operate under their own privacy policies.
Data Retention
Personal information is retained only for as long as reasonably necessary to fulfil the purpose for which it was collected or as required by applicable laws and professional record-keeping requirements.
Your Rights
You may request access to your personal information, correction of inaccurate information, deletion where legally permissible, withdrawal of consent where applicable, and raise concerns regarding your personal data. Certain legal or professional obligations may require us to retain specific records.
Intellectual Property
This Privacy Policy applies solely to information collected through this website and does not grant permission to reproduce website content without prior written consent.
Changes to this Privacy Policy
HOPE reserves the right to modify this Privacy Policy at any time. Updates will be posted on this page with the revised 'Last Updated' date.
Contact Us
HOPE - A Centre for Mental Well-Being and Child Development
Website: hopehealingendlessly.in
Email: hope.healingendlessly@gmail.com
Phone: +918999960733 & +918999960733